Forum Discussion
How do I cancel my Microsoft enrollment?
After one month of continued attempts to find a way to unsubscribe from being charged again, an annual user fee, for use of Microsoft Excel and told that I will be charged again unless I unsubscribe....
1. Log in to your Microsoft 365 web portal, here: https://www.office.com/
2. Go to your Account and manage your subscription from there.
2. Go to your Account and manage your subscription from there.
- As I think I already said, I do have the option of closing my bank account attached to payment of the subscription. The bank will do this in the case of fraud, which is my last option now.
- Yes, I understand and have tried over tens of dozens of times and wasted hours and complete evenings giving it all of my time and effort, but a dead-end with no chance to cancel my subscription. I have logged into my account countless times and is why I come here as the last resort. Can Microsoft not afford to have a live person that you can call at a customer service number to help you. Amazon is easy to reach, Canon Customer Care answers their phone after two rings... I am hoping for too much, but that would be the help I need.
