Forum Discussion
How can I get the new feature "Insights"?
Hello,
I'm having this same issue with a clients computer.
They are using ProPlus version of office 365 on the latest version "Version 1809 (Build 10827.20150)"
But when adding insights, it appears blank with no button to press.
Any help would be appreciated.
Thanks,
Peter
Hi Peter,
Do you mean you have empty white pane on the right without any information? And is that Insights icon or new Ideas icon https://support.office.com/en-us/article/ideas-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4 ?
Peter, another option which could work in some situations if you unchek compatibility view in IE
Peter,
Okay, thank you for the clarification.
Insights will be substituted on Ideas, but my understanding they are working the same way.
When you click on the icon it shall be no any buttons in the pane. If you have any data within the sheet, in the pane it will be suggestion for this and that graph to insert. If you have no data in the sheet, in the pane it'll be the message what Insight can't recognize your data.
If you have only white box without any information that most probably means Excel can't communicate with the server on Microsoft site. In general that's a bug if only your firewall doesn't block such connection. The only workaround I know is to add https://insights.microsoft.com to the list of trusted sites: Internet Explorer->Tools->Internet Options->Security->Trusted sites->Sites.
Hey Sergei,
It's the same issue as the one Kevin had above in the screenshot which he squared in Red.
it's insight, it appears as a white box with no button in it.