Forum Discussion
enirevets
Sep 30, 2023Copper Contributor
"Help" tabs not working
I am experiencing a similar problem to that reported by user grosed on May 12, 2023. I've read all of that discussion but don't see a solution to my problem there. My "Help" is not working, ex...
Patrick2788
Sep 30, 2023Silver Contributor
This type of error often points to a problem with the M365 account. Go to File | Account in Excel (or Word or PowerPoint) and sign out/sign in. If you're not able to log back into the account, try restarting the computer and revisit the File | Account menu again.
I've had this issue on my home computer where the above solution did not work. I was able to resolve it by defaulting the Excel registry key (proceed at your own risk).
enirevets
Oct 02, 2023Copper Contributor
Resolved.
In response to Sergei Baklan, it was Excel only.
Per Patrick2788, I logged out & back in to my 365 account, and that seems to have done the trick.
Thank you both for having taken the time to reply.
In response to Sergei Baklan, it was Excel only.
Per Patrick2788, I logged out & back in to my 365 account, and that seems to have done the trick.
Thank you both for having taken the time to reply.