Forum Discussion
enirevets
Sep 30, 2023Copper Contributor
"Help" tabs not working
I am experiencing a similar problem to that reported by user grosed on May 12, 2023. I've read all of that discussion but don't see a solution to my problem there. My "Help" is not working, ex...
Patrick2788
Sep 30, 2023Silver Contributor
This type of error often points to a problem with the M365 account. Go to File | Account in Excel (or Word or PowerPoint) and sign out/sign in. If you're not able to log back into the account, try restarting the computer and revisit the File | Account menu again.
I've had this issue on my home computer where the above solution did not work. I was able to resolve it by defaulting the Excel registry key (proceed at your own risk).
- enirevetsOct 02, 2023Copper ContributorResolved.
In response to Sergei Baklan, it was Excel only.
Per Patrick2788, I logged out & back in to my 365 account, and that seems to have done the trick.
Thank you both for having taken the time to reply.