Forum Discussion

wrote6hs's avatar
wrote6hs
Copper Contributor
Apr 07, 2019
Solved

[HELP] My Excel can't display or create the graphics

When I opened a xlsx file with graphics in it, Excel needed me to authorize it to fix the file. And after I clicked "Yes", the file was opened, but the graphics were NOT displayed.  And when I tried...
Charting
excel
  • wrote6hs's avatar
    wrote6hs
    May 05, 2019

    Guys, it turned out it was something to do with another software. My situation was caused by a downloading software Xunlei. When I uninstalled it, it damged something about Excel in the registry.

    I called the tech-support of Microsoft, it cost me 37 RMB btw, the guy told me to reinstall my OS.

    What?!!!! That's all you get? Can I take my money back?!

    But he did give me a hint that there was something wrong with my own software.

    So I tried to restore the circumstance in which Excel was good.

    And then, problem solved, somehow, except this Xunlei is pretty annoying.

makako's avatar
makako
Copper Contributor
Apr 12, 2019

wrote6hs 

I was having the same problema in several computers in a company and I had fix it by reinstalling Skype for Business.

I don't know why happens but the problema is solved. 

Now I am checking with my mates if we can find the origin of the problem in order not to be reproduced in the future. If I get this information I Will share with you.

 

I hope this can help you.

 

Best regards,

  • wrote6hs's avatar
    wrote6hs
    Copper Contributor
    Apr 13, 2019

    makako 

    Thanks makako. But I've never installed Skype in my PC. So, that may not be the reason of mine.

  • Andre_Santos10's avatar
    Andre_Santos10
    Copper Contributor
    Apr 12, 2019

    makako Thanks for the Tip, but I don't have Skype for Business installed. Just "normal" Skype.

     

     

Resources