Forum Discussion

JGulbransen's avatar
JGulbransen
Copper Contributor
Nov 30, 2021

Help: Excel file opens from desktop but not from shared drive

Hi.  I receive the error "Excel cannot open the file 'filename' because the file format is not valid. . . . " dialog box when I try to open a file from a shared drive (Google drive), but it opens fine when I try to open the same file from the Desktop.

 

Any suggestions?

 

Thanks, Jeff

2 Replies

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor
    Are you sure the file is exactly the same? Especially the extension?
    • JGulbransen's avatar
      JGulbransen
      Copper Contributor

      JKPieterse Thank you for the quick reply.  Looks like it's related to this string of posts . . . 
      https://answers.microsoft.com/en-us/msoffice/forum/all/office-cant-open-files-that-stored-in-google-drive/ec807bbd-3b7a-4036-985a-8a76ac8cb533?page=1

       

Resources