To preface, I am an Excel novice, so I apologise in advance for my ignorance.
What I'm looking to do is create a tool wherin employees (contact centre) can select a checkbox of what they have completed in a call interaction and then based on the TRUE/FALSE answers of the checkboxes, it generates notes that they can copy/paste into other software.
As an example: during the call, the agent updates a phone number, and email, and resets an online password. They would select the three checkboxes relevant to this, then excel would spit out notes like:
-Updated the member's phone number.
-Updated the member's email address.
-Reset the online password.
What I have so far is all of the options and a checkbox for each option which generates a T/F result. I am also able to change the T/F answer to spit out the desired notes. The problem lies in that it is not copy/paste friendly, as the cells are far apart.
Is there any way to, for example, check which options are T/F and group only the TRUE answers together in one cell?
Please let me know if you need any clarification on anything.
LukeJSmith Yes, you can control what information you want to show in gallery/tiles view of SharePoint list. Follow below steps:
1. Go to SharePoint list
2. Click on switch view options dropdown at the top & select Format current view.
3. Make sure Format view & Gallery is selected like below:
4. Click on Edit card
5. Select/Unselect which columns you want to show on card. Then click on Save & Close.
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
could you please provide a sample of your file? This would make it easier to see what you have done already (and how), otherwise we would need to spent efforts on things that already exist.
The other question:
What Excel version do you use? This is important for proposing a proper solution.
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Hi all,
To preface, I am an Excel novice, so I apologise in advance for my ignorance.
What I'm looking to do is create a tool wherin employees (contact centre) can select a checkbox of what they have completed in a call interaction and then based on the TRUE/FALSE answers of the checkboxes, it generates notes that they can copy/paste into other software.
As an example: during the call, the agent updates a phone number, and email, and resets an online password. They would select the three checkboxes relevant to this, then excel would spit out notes like:
-Updated the member's phone number.
-Updated the member's email address.
-Reset the online password.
What I have so far is all of the options and a checkbox for each option which generates a T/F result. I am also able to change the T/F answer to spit out the desired notes. The problem lies in that it is not copy/paste friendly, as the cells are far apart.
Is there any way to, for example, check which options are T/F and group only the TRUE answers together in one cell?
Please let me know if you need any clarification on anything.
Thanks in advance.
","body@stringLength":"1346","rawBody":"
Hi all,
To preface, I am an Excel novice, so I apologise in advance for my ignorance.
What I'm looking to do is create a tool wherin employees (contact centre) can select a checkbox of what they have completed in a call interaction and then based on the TRUE/FALSE answers of the checkboxes, it generates notes that they can copy/paste into other software.
As an example: during the call, the agent updates a phone number, and email, and resets an online password. They would select the three checkboxes relevant to this, then excel would spit out notes like:
-Updated the member's phone number.
-Updated the member's email address.
-Reset the online password.
What I have so far is all of the options and a checkbox for each option which generates a T/F result. I am also able to change the T/F answer to spit out the desired notes. The problem lies in that it is not copy/paste friendly, as the cells are far apart.
Is there any way to, for example, check which options are T/F and group only the TRUE answers together in one cell?
Please let me know if you need any clarification on anything.
Thanks in advance.
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Grouping TRUE/FALSE answers into a single cell.","moderationData":{"__ref":"ModerationData:moderation_data:3639735"},"body":"
could you please provide a sample of your file? This would make it easier to see what you have done already (and how), otherwise we would need to spent efforts on things that already exist.
The other question:
What Excel version do you use? This is important for proposing a proper solution.
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Hope that helps. Let me know if you need anything else.
Regards,
Ben
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There might be more sophisticated solutions, but this was the only one I can think of at the moment.
Just for information: With Excel in Microsoft 365, you get the same result with just this simple formula:
=TEXTJOIN(\", \",TRUE,FILTER(B3:B31,C3:C31=TRUE))
I have attached your sample file where I have prepared it for columns B/C.
Hope this helps.
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