Formula result not showing in cell

HelloLoganc​, 

Yes, the formula is correct according to Microsoft documentation.

Official Microsoft documentation for the IF function:
https://support.microsoft.com/en-us/office/if-function-69aed7c9-4e8a-4755-a9bc-aa8bbff73be2

The IF function syntax is:
=IF(logical_test, value_if_true, value_if_false)

Your formula correctly:
Uses COUNTIF and COUNTIFS, which return numeric values
Divides the counts to return a decimal value (0.5)
Relies on cell formatting to display the decimal as a percentage (50%)

The reason you see 50% in the Formula Arguments dialog but 0% in the worksheet cell is not because the formula is wrong. It is due to Excel’s handling of empty strings ("") in numeric or percentage-formatted cells. When IF returns an empty string in one branch, Excel can temporarily coerce that result to zero or fail to refresh the displayed value until recalculation.

This behavior is consistent with Excel’s documented behavior and is a known display/calculation quirk, not a formula error.

A commonly recommended workaround for numeric formulas is to return NA() instead of an empty string, for example:

=IF(COUNTIF($B:$B,"Alpha")=0, NA(), COUNTIFS($B:$B,"Alpha",$F:$F,"Pass") / COUNTIF($B:$B,"Alpha"))

This avoids empty-string coercion and ensures the cell displays the correct percentage consistently.

In summary, the formula logic is valid and compliant with Microsoft documentation; the issue is related to Excel’s calculation/display behavior rather than the formula itself.

Please check if you are not in Manual calculation mode

Insert Function box ignores it, but result in the cell could be not recalculated.

Did you set decimal places correctly after formatting the cell as percentage? Can you please share few sample data and show your desired result?