Forum Discussion
Excel "You don't have permission to use this add-in"
Microsoft 365 Personal subscription
Excel Version 2608 (Build 20326.20144)
Add-ins work in Excel for the web
Add-ins fail only in desktop Excel when signed in
Issue occurs on two different Windows PCs
Add-ins become available when Office is signed out
Connected Experiences enabled
No Office/Cloud policies configured
Office add-in cache and identity cache already cleared
9 Replies
The issue has resolved itself. I did nothing since my first post and I can now use add-ins.
Same issue with recent update
Same here!!
same here, is there any konw how to fix it?
Have also had the issue across multiple users and PCs all on the same family plan. Add-ins seem to work on the browser, not desktop version. Went through a support session with Microsoft and they didn't fix anything.
I do have one correction to my post. I have a Microsoft 365 Family plan.
Same exact issue for me, but I have three devices and it is working on one of them. All three have the same Excel build 2608 (Build 20326.20144)
Same here. Went through 2 support sessions with Microsoft and they couldn't fix it. Can confirm this is happening on 2 different PCs.
Same here, Microslop!
