Excel Suddenly Crashing on Print Preview

Removing the Insert Comment command from Quick Access Toolbar cured this issue for me as well.

This kind of weird, but here is my story. After seeing the post about the custom toolbar i had my user create a new one. worked fine until she put the comment command in the toolbar. She removed at and it's working just like it should. I hope this helps someone out there. and thank you all for the advice and support

Thank you, i'll try that if renaming the tool bar doesn't work.

I have finally solved my problem, at least, my Excel sheet is working.  I just renamed the customized toolbar file (Excel.officeUI) and created it again from scratch. The print preview works fine, for now.  I don’t think the original was corrupted, as I have the same customized toolbar on my wife’s laptop and it has worked for years and stopped functioning correctly when mine did.  But, I took 30 minutes to re-create the toolbar and the screen print preview is working. It doesn’t tell us why this happened, but at least it’s not crashing and I have this key function back.  Stay tuned. We'll see if the fix holds....

Helllllooooo,

Where is MicroSoft?  I need a solution here, as do others.

I have been dealing with the exact same problem since the last office update.  Then when the crashed file opens up, all the columns on all the sheets are very narrow, so I have to reformat every sheet.  Very time-consuming.

Has anyone found a fix for this? I have tried pretty much everything in this thread plus a couple things and had no luck. I have narrowed it down a little, it works fine if i log in, but crashes for my user. since it is windows 10 rebuilding the profile isn't as easy as it was with prior versions of windows. here are the things i have tried:

Repair office

different printers, including print to PDF, a copier and a laser jet

disabled add ins

new video driver

uninstall 32 bit and reinstall 64 Bit

Made sure Office is up to date

Disable hardware graphics acceleratioon

All to no avail. i'd rather not rebuild her profile, as she has a lot of customization.  Any help or advice would be much appreciated.

I did what you suggested and now My Office is listed as "System Default."  There is no change in my issue.

Apologies Scott,

I didn't realise the icons disappear in Safe Mode.  

I was thinking you could access Print Preview via the expand icon (as shown) but that just gives you the File > Print Preview option

One last suggestion from me...

Goto Settings > System -> Display.
Select the recommended resolution for display.
Down below, there is an option – Graphics Settings
Select Universal App.
then select My Office

Hi Wyn,

I tried the safe mode, but I can't find "Print preview."  There's no printer icon at all, and the one under the "File" tab doesn't offer preview.  Did I miss it?

According to my settings, windows is managing my default printer, but it doesn't matter what printer I choose, Excel crashes under preview in both.  I really just have a Canon and Adobe PDF as the only selections i ever utilize.

Still no word or change from MicroSoft.  Anyone else heard anything?