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I_Love_Excel's avatar
I_Love_Excel
Copper Contributor
Jul 20, 2021

Excel Stock XNYS financial data now delayed

 

Good day/afternoon/evening.

 

For months I was able to receive XNYS data in real time w/o a delay.   However, as of July 19, 2021 the stock data is now delayed by 15 minutes.

 

I found this article from Microsoft in Nov 10, 2020 saying that XNYS data was always supposed to be delayed by 15 minutes.  So why was I getting real time data before?

 

https://support.microsoft.com/en-us/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6

 

Did I get lucky?  Can I pay Microsoft to get real time data as my charts are dependent on having the data in real time.  It was a great feature and I can't figure out how I had it and now it is gone.

 

Can you please assist?

 

Thank you.   Be safe.

excel

3 Replies

  • SergeiBaklan's avatar
    SergeiBaklan
    Diamond Contributor
    Jul 20, 2021

    I_Love_Excel 

    Most probably the delay is on Refinitiv site. But in any case that's better to ask support, not this forum - people here are not working on Microsoft.

    • I_Love_Excel's avatar
      I_Love_Excel
      Copper Contributor
      Jul 20, 2021
      Thanks Sergei, apologies I thought this was support. What is this forum?
      • SergeiBaklan's avatar
        SergeiBaklan
        Diamond Contributor
        Jul 20, 2021

        I_Love_Excel 

        answers.microsoft.com is more close to support. If you'd like to open the support ticket check in your account profile how to do that for your subscription. Never used it, so don't know details, sorry.