Forum Discussion
Excel solver frozen
I have dowloaded a file off of brightspace which has been "loading" for literally 2+ weeks because I've been ignoring the issue lol. Im using Mac, so when I try to close the program using the red button in top left corner, there is a pop up that's titled "Loading excel Add-ins" "Loading (2 of 2): solver.xlam". I had installed excel solver last year. any help to close the program so I can start a new file would be greatly appreciated.
1 Reply
It happens sometimes when opening files from external sources (like Brightspace), and it can get stuck for weeks unless manually interrupted.
Force Quit Excel using Apple menu → Force Quit.
Disable the Solver Add-in in Excel settings.
Reopen Excel, and everything should run normally again.
Optional Cleanup (Advanced)
If the Solver add-in keeps coming back, delete its reference:
1. Go to this folder:
~/Library/Containers/com.microsoft.Excel/Data/Library/Preferences/
2. Look for a file like com.microsoft.Excel.plist and delete it (this resets Excel preferences — including add-in loading behavior).
3. Reboot your Mac.
My answers are voluntary and without guarantee!
Hope this will help you.
