Forum Discussion
Excel solver frozen
I have dowloaded a file off of brightspace which has been "loading" for literally 2+ weeks because I've been ignoring the issue lol. Im using Mac, so when I try to close the program using the red but...
It happens sometimes when opening files from external sources (like Brightspace), and it can get stuck for weeks unless manually interrupted.
Force Quit Excel using Apple menu → Force Quit.
Disable the Solver Add-in in Excel settings.
Reopen Excel, and everything should run normally again.
Optional Cleanup (Advanced)
If the Solver add-in keeps coming back, delete its reference:
1. Go to this folder:
~/Library/Containers/com.microsoft.Excel/Data/Library/Preferences/
2. Look for a file like com.microsoft.Excel.plist and delete it (this resets Excel preferences — including add-in loading behavior).
3. Reboot your Mac.
My answers are voluntary and without guarantee!
Hope this will help you.