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Copper Contributor

Jun 04, 2017

excel open empty after double click on .xls file

hi, here's my problem : After fresh install of my PC with windows 10 vers 1703, and office 365 (Excel vers 1704 build 8067.2157) When I start excel and open a file, every things ok BU...

Diamond Contributor

Jun 06, 2017

Hi Philippe,

I had similar issue once on one of previous builds, quick repair helped me. Looks like not your case. Most probably you've seen this support article already, however just in case https://support.microsoft.com/en-us/help/2994633/excel-how-to-troubleshoot-excel-opening-blank-when-you-double-click-a-file-icon-or-file-name

Copper Contributor

Jun 06, 2017

Hi Sergei,

Thanks. You're right, I already see this article and try all solutions with no results.

best regards

SUNIL2604
Copper Contributor
Feb 19, 2019
Do we have any solution to this problem? I have tried all steps as suggested in above messages/responses, end result is same. One thing I did observe, When I completed online repair of Office, double click worked to open the file. However on activation of the product as suggested - old problem returned.. Does this help someone to trace the problem source??

Regards
Philippe Camus wrote:
Hi Sergei,

Thanks. You're right, I already see this article and try all solutions with no results.

best regards
- Philippe Camus
  Copper Contributor
  Feb 19, 2019
  hi,
  
  quite a long time....
  I finally solved my problem by the time. I have a MSI MB and I installed the nahimic sound driver. I found that a bug in nahimic create that excel problem.... weird isnt'it?
  So I upgraded that driver and any thing runs ok after that. I hope it help.
  Best regards
  - SUNIL2604
    Copper Contributor
    Feb 20, 2019
    I will need to really investigate, as I have not installed any additional stuff since this stopped working!! I think it must be some update which may have caused it!! Hope I will be able to find it..
    
    Regards

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