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Philippe Camus's avatar
Philippe Camus
Copper Contributor
Jun 04, 2017

excel open empty after double click on .xls file

hi,   here's my problem :   After fresh install of my PC with windows 10 vers 1703, and office 365 (Excel vers 1704 build 8067.2157)   When I start excel and open a file, every things ok   BU...
excel
office 365
Philippe Camus's avatar
Philippe Camus
Copper Contributor
Jun 04, 2017

hi,

 

Thanks for anwser. However it's not my problem.

I join a screen shot of the problem. That will be more clear :)

 

Bye

  • Anonymous's avatar
    Anonymous
    Jun 05, 2017

    Hello Phlippe,

     

    may be activating/deactivating the checkbox for "Ignore other application that use Dynamic Data Exchange" can help. I added a screenshot of the french option here.

     

     

    Please also see this article (English): https://support.microsoft.com/en-us/help/2994633/excel-how-to-troubleshoot-excel-opening-blank-when-you-double-click-a-file-icon-or-file-name.

     

    Best,

    Mourad

    • Philippe Camus's avatar
      Philippe Camus
      Copper Contributor
      Jun 05, 2017

      Hello Mourad,

       

      thanks for your answer. Unfortunately, both of this solutions have already been tested and gave no results.

       

      Best regards,

       

      Philippe

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