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Philippe Camus's avatar
Philippe Camus
Copper Contributor
Jun 04, 2017

excel open empty after double click on .xls file

hi,   here's my problem :   After fresh install of my PC with windows 10 vers 1703, and office 365 (Excel vers 1704 build 8067.2157)   When I start excel and open a file, every things ok   BU...
excel
office 365
Philippe Camus's avatar
Philippe Camus
Copper Contributor
Jun 06, 2017

Hi Sergei,

 

Thanks. You're right, I already see this article and try all solutions with no results.

 

best regards

SUNIL2604's avatar
SUNIL2604
Copper Contributor
Feb 19, 2019

Do we have any solution to this problem? I have tried all steps as suggested in above messages/responses, end result is same. One thing I did observe, When I completed online repair of Office, double click worked to open the file. However on activation of the product as suggested - old problem returned.. Does this help someone to trace the problem source??

 

Regards

Philippe Camus wrote:

Hi Sergei,

 

Thanks. You're right, I already see this article and try all solutions with no results.

 

best regards



  • Philippe Camus's avatar
    Philippe Camus
    Copper Contributor
    Feb 19, 2019

    hi,

     

    quite a long time....

    I finally solved my problem by the time. I have a MSI MB and I installed the nahimic sound driver. I found that a bug in nahimic create that excel problem.... weird isnt'it?

    So I upgraded that driver and any thing runs ok after that. I hope it help.

    Best regards

    • SUNIL2604's avatar
      SUNIL2604
      Copper Contributor
      Feb 20, 2019

      I will need to really investigate, as I have not installed any additional stuff since this stopped working!! I think it must be some update which may have caused it!! Hope I will be able to find it..

       

      Regards

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