Forum Discussion
Excel Online field comments not displaying
I have the same issue as Mallorysteve
There is the red triangle but the comments will never show up.
It used to work perfectly fine. I haven't checked this feature since june so it seems something changed during July.
Always a pity to see these random changes by Microsoft, with no workaround.
lebyeom yes it's been a frustrating few months on this problem. I had an ongoing support case open with Microsoft and could never get anywhere with them at all. Some of it was the support person assigned was so randomly available, never giving me notice and was out on sick days many, many times. Their final suggested resolution to me was to recreate the whole spreadsheet manually and retype 100% of the comments over again - that's literally THOUSANDS of comments with date/time stamps, which means we would lose that audit trail. I told them just to close the ticket with such a ridiculous suggestion. I believe the issue to be a size/space issue within the comments programming. I think once you get to a certain # of rows, with multiple comments, some in multiple fields, it just crashes out.
- I reached the same conclusion. Past a certain number of characters in the comment fields, the comments of any cells won't show up anymore. Total failure in terms of development since it was working perfectly before.
In terms of support, you clearly see that there's a few programmers somewhere and basically zero support. I always had to find workarounds myself. Except that here, there is none, except maybe splitting sheets (I haven't tested if it was working) but what's the point if you want to have everything on a single sheet like on Excel (for desktop). Unfortunately, that's not the only issue on my side. Maybe if we wait 1 or 2 years, they'll fix it, but I guess I'd already have cancelled my account by then.