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AlunGriffiths's avatar
AlunGriffiths
Copper Contributor
May 06, 2020

EXCEL (Office 365) crashes when activating a scroll bar control on a chart sheet

Hi

I have an EXCEL file that uses a scroll bar on a chart sheet to change the range of data plotted on the chart.  An example is attached.  Unfortunately, XL crashes whenever I try to use the scrollbar.  I am using XL version 2004 (Build 12730.20236).  All suggestions gratefully received - thanks!

Charting
excel
office 365

3 Replies

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor
    May 06, 2020
    Immediately after that crash, click File, Feedback and send a frown. Make sure you include the logs so Microsoft is made aware of the crash.
      • JKPieterse's avatar
        JKPieterse
        Silver Contributor
        May 29, 2020
        I've just received a response from Microsoft about this one: "Thanks for your help on this. One of our engineers has made a fix. You can expect to see it in and after build 16.0.12921.10000."

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