Forum Discussion
Excel not working properly since updating to Windows 11
mbhofmann I started this thread shortly after I upgraded to Windows 10 and after a year of screaming and shouting and no one assisted. Microsoft did not even try to contact me. Dell ended up replacing my laptop under warranty and to this date it is still on Windows 10 without any problems.
I noticed that people upgrading from Windows 10 to 11 are experiencing problems where users that purchase their computers/laptops with Windows 11 already installed do not experience any issues.
The problem must be with the upgrade itself
Marissa_Hattingh Yeesh. One would think that Microsoft would have at least made sure that the Windows 11 update played nice with their own products! It seems to me that the problem is with how it handles memory when cutting or copying and pasting and when using the undo/redo feature. It may also have to do with all of the pivot tables I've built into this spreadsheet database I'm working with.
As it is now, I can't effectively use Excel without losing my work and aggravation. And I can't roll my operating system back to Windows 10, which was working just fine with Excel. I'm fit to be tied!
Am I correct that I can't even get support from Microsoft unless I pay for it?
- Marissa_HattinghJun 24, 2024Copper Contributor
mbhofmann completely agree. Microsoft was too hasty to release the Windows 11 update and now there are too man bugs.
The only to get Windows 10 back is by wiping your computer and installing it from scratch, there is no guarantee that it will work but I think it might be your best shot.
Microsoft should provide support without asking for payment in my opinion as the product giving a problem was paid in full.
- mbhofmannJul 06, 2024Copper Contributor
ARGH!!!! I continue to be stymied by this problem. Virtually every day, I need to force Excel to shut down because it goes into "not responding" mode and never comes out of it. I've walked away from my computer for 10 or 15 minutes and it's still "not responding" when I've returned. Then, when I reopen it, I need to figure out which of my edits have been auto-saved and which haven't.
<tap tap tap> Is this thing working? Hello Microsoft? Is there anybody out there? Could we please get some guidance with this? Isn't that what this discussion board is for? Something tells me that I'll just be told to reinstall Windows 11 and then upgrade to a newer version of Excel (I have Office 2019), even though the version I have was working just fine for my purposes with Windows 10.