Forum Discussion

Copper Contributor

Jan 31, 2022

Excel not working properly since updating to Windows 11

Hi, Since I have updated my PC to windows 11 Excel has not been working properly. Every 5 min the sheets seem to be unresponsive when I click on a tab or anywhere on the excel page. To make it wo...

excel

Hossam_El_Mahdy

Copper Contributor

Jun 13, 2022

Hello

I faced the exact issue without knowing the exact cause till half an hour ago only.

This issue started to happen since one month exactly and I did everything you can imagine by uninstalling the office itself 5 or 6 times and clearing the cache and installing a different versions of Microsoft office till I noticed that from a month I installed Foxit pdf editor and it was appearing beside the help tab inside the excel as usual same the Acrobat.

I digged deeply till I found the final solution

Here are the steps:

1- Go to File/Options/Add-ins

2- Manage in the bottom

3- Choose COM Add-ins

4- Uncheck any box including the pdf program you are using

5- It should be solved by now

Try and give me your feedback

ThanksSantero10

Garagolo

Copper Contributor

Oct 21, 2022

Hossam_El_Mahdy you are a real GENIUS!! PDF Editor plugin was the problem. Thank you guy, you saved me!!

jdsjamul
Copper Contributor
Oct 21, 2022
Garagolo Would you be able to post the response that you said was the solution? I have a Foxit PDF Creator COM Add-in (not plug in). Is that what he's referring to? I have to figure out how to disable it as it serves no purpose. If it turns out to be the reason for a ton of frustration or a long period of time, I will not be happy with Foxit.
- Garagolo
  Copper Contributor
  Oct 21, 2022
  jdsjamul
  for me the solution was this:
  1- Go to File/Options/Add-ins
  2- Manage in the bottom
  3- Choose COM Add-ins
  4- Uncheck any box including the pdf program you are using
  5- It should be solved by now
  - stylo9
    Copper Contributor
    Dec 14, 2022
    Makes no difference