Forum Discussion
Santero10
Jan 31, 2022Copper Contributor
Excel not working properly since updating to Windows 11
Hi, Since I have updated my PC to windows 11 Excel has not been working properly. Every 5 min the sheets seem to be unresponsive when I click on a tab or anywhere on the excel page. To make it wo...
DropxLr
Jul 05, 2022Copper Contributor
I managed to get rid of the issue by going to - Options/Advanced/Display/ and tick the 'Disable hardware graphics acceleration'. Excel seems to be working as normal now with it disabled, it was unusable before, slow and unresponsive and it didn't register where the cursor was on the screen.
- Jeff_CPAAug 10, 2022Copper ContributorSame problem here (cells not responding to mouse clicks on a too-frequent basis), and I'm also getting the occasional issue of sheets not rendering properly, so I've been wondering if its an issue with Excel/NVidia GPUs.
Out of curiosity - what GPU are you running?
I'm running NVidia A2000 on my laptop, and NVidia A4000 at my desk when plugged in to my external GPU & big monitors.
Trying the 'disable hardware acceleration' now... - davidlaughterJul 05, 2022Copper ContributorI think thay may have worked for me. Running office 365. Thank you DropxLr!
- PDAmanJul 05, 2022Copper ContributorIt appears that that option was removed from all office apps last year. So your 365 must not have been updated for some time?
- davidlaughterJul 05, 2022Copper ContributorPDAman, not sure where you are getting your information, but i am running the latest version at Microsoft® Excel® for Microsoft 365 MSO (Version 2205 Build 16.0.15225.20278) 64-bit. I even just hit "update now" on the account page, and it reports back i am running the latest version.