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Patrick8639's avatar
Patrick8639
Copper Contributor
Jan 17, 2020

Excel no more working

Hello, Starting two days ago, I have many problems with Excel (Word and Outlook are still working correctly): If I create a new document, then want to save it locally, nothing happens when I click...
excel
office 365
SergeiBaklan's avatar
SergeiBaklan
Diamond Contributor
Jan 17, 2020

Patrick8639 

It looks like Insider Fast build, isn't it? If so when to send frown and wait for another build.

Patrick8639's avatar
Patrick8639
Copper Contributor
Jan 18, 2020

SergeiBaklan 

I'm not using Insider Fast Build, but only the public build, so it should be something else.

  • Mourad-Louha's avatar
    Mourad-Louha
    MVP
    Jan 19, 2020

    Hello Patrick8639,

    localized versions - e.g. German or French - of Excel had some problems on the build (12430.20050) you mentionned in your log. Please try to explicitely update Excel by using "Compte / Options de mise à jour / Mettre à jour". This should then update Excel (Office) to Build 12430.20120. For me, that worked.

     

    Best,

    Mourad

    • Patrick8639's avatar
      Patrick8639
      Copper Contributor
      Jan 19, 2020

      Mourad-Louha 

      My Excel is in French, with version 12430.20120 and there is no new update currently.

      What's strange is that my notebook has the same version, but is working fine.

      • Mourad-Louha's avatar
        Mourad-Louha
        MVP
        Jan 20, 2020

        Hi Patrick8639 

        unfortunately, in that case I am sorry and can not help. As you already tried repairs, perhaps a full uninstall and new install could help.

        Best

        Mourad

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