Forum Discussion

nkal24's avatar
nkal24
Brass Contributor
Aug 06, 2024

Excel labs: internal error while processing the request on Mac

Hello to all,

 

I was working on a new file on Mac testing conditional formatting - I was using Excel Labs to edit formulas without any issues. As the conditional formatting didn't work as expected, I opened the file under Windows and worked on it. While the conditional formatting worked as expected, I get "internal error while processing the request" when I open the same file on Mac afterwards. I'm not sure what caused it and how to recover from it.

 

Mac version (insider): Version 16.89 (24073055)

Windows version: Version 2408 Build 16.0.17925.20000 64-bit

 

The file with the issue 

  • Riny_van_Eekelen's avatar
    Riny_van_Eekelen
    Platinum Contributor

    nkal24 Please share the formula so that we can at least have a look. Even better if you could share a file with the CF formula in it (OneDrive, Dropbox or similar). One that works on a PC but not on your Mac.

    • nkal24's avatar
      nkal24
      Brass Contributor
      Thanks - I haven't figured out how to share a file anonymously. I'll do it later today.
    • nkal24's avatar
      nkal24
      Brass Contributor
      Hi @ Riny_van_Eekelen, I have added a link to the file - please let me know if you have trouble opening it. It 's the first time I'm sharing a file in this manner.

Resources