Forum Discussion
Excel keeps crashing on mac
Hi all,
Since yesterday I have a new MacBook Air. With my Macbook I bought a license for Microsoft tools like excel. I got excel version 16.19 (aired on 13th November 2018). Can't download an other version of excel. My Mac OSX version is 10.14.1 (18B2084). So I expect both ere the latest versions. If I open an excel on this Mac, I get a pop-up asking me if I want macro's enabled or disabled. If I Disable them, the file opens, but I can't use the macro's. If I enable them, the file shuts down if I click on the workbook that uses the macro's.
Saw some blog about installing latest stable version of excel but with a license bought I can't find how to download an older version of excel on Mac. Others say I should delete the preference folder in the Go-menu, but that did not help. Can anyone help me?
Stack trace is:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x000000000000003c)
Date/Time: 2018-11-15 21:10:54 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Bitness: x64
Application Version: 16.19.0.18110915
Crashed Module Name: Microsoft Excel
Crashed Module Version: 16.19.0.181109
Crashed Module Offset: 0x000000000036849b
Blame Module Name: Microsoft Excel
Blame Module Version: 16.19.0.181109
UnsymbolicatedChecksum: D5AA7592EBB8999A4A0F68556DA71791
Blame Module Offset: 0x000000000036849b
StackHash: eb8070025439fe94-dm_1_main
Application LCID: 1043
Extra app info: Reg=en Loc=0x0413
Build Type: Release
Crashed thread Stack Pointer: 0x_00007ffee8418830
Crashed thread: 0
Thread 0 crashed:
# 1 0x0000000107b4b49b in (Microsoft Excel + 0x000000000036849b) 0x0000000000000000
# 2 0x0000000107b4aac4 in (Microsoft Excel + 0x0000000000367ac4) 0x0000000000000000
# 3 0x0000000107dc944c in (Microsoft Excel + 0x00000000005e644c) 0x00007ffee8418860
# 4 0x00000001083828a6 in (Microsoft Excel + 0x0000000000b9f8a6) 0x00007ffee8418890
# 5 0x000000015db005ac in ( + 0x0000000000000000) 0x00007ffee8418a20
# 6 0x0000000114c56c10 in (Visual Basic for Applications + 0x000000000016dc10) 0x00007ffee8418a50
# 7 0x0000000114c5211e in (Visual Basic for Applications + 0x000000000016911e) 0x00007ffee8418bb0
# 8 0x000000015be5e273 in ( + 0x0000000000000000) 0x00007ffee8418cf0
# 9 0x00000001125cab98 in (OLEAutomation + 0x0000000000077b98) 0x00007ffee8418d20
# 10 0x00000001125caa70 in (OLEAutomation + 0x0000000000077a70) 0x00007ffee8418d40
# 11 0x0000000114b24d32 in (Visual Basic for Applications + 0x000000000003bd32) 0x00007ffee8418e50
# 12 0x0000000114af2fc3 in (Visual Basic for Applications + 0x0000000000009fc3) 0x00007ffee8419f00
# 13 0x0000000114b0aeda in (Visual Basic for Applications + 0x0000000000021eda) 0x00007ffee8419f40
# 14 0x00000001084f5eca in (Microsoft Excel + 0x0000000000d12eca) 0x00007ffee8419fc0
# 15 0x0000000107db18eb in (Microsoft Excel + 0x00000000005ce8eb) 0x00007ffee841a060
# 16 0x0000000107894003 in (Microsoft Excel + 0x00000000000b1003) 0x00007ffee841a0f0
# 17 0x0000000107ae8572 in (Microsoft Excel + 0x0000000000305572) 0x00007ffee841a120
# 18 0x0000000107893806 in (Microsoft Excel + 0x00000000000b0806) 0x00007ffee841a2a0
# 19 0x00000001078936e3 in (Microsoft Excel + 0x00000000000b06e3) 0x00007ffee841a360
# 20 0x00000001078935e3 in (Microsoft Excel + 0x00000000000b05e3) 0x00007ffee841a390
# 21 0x00007fff3e731015 in ___NSFireDelayedPerform + 0x000001B1 (Foundation + 0x0000000000066015) 0x00007ffee841a3b0
# 22 0x00007fff3c382a35 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000014 (CoreFoundation + 0x000000000005aa35) 0x00007ffee841a440
# 23 0x00007fff3c3825e8 in ___CFRunLoopDoTimer + 0x00000367 (CoreFoundation + 0x000000000005a5e8) 0x00007ffee841a450
# 24 0x00007fff3c38211d in ___CFRunLoopDoTimers + 0x0000014D (CoreFoundation + 0x000000000005a11d) 0x00007ffee841b500
# 25 0x00007fff3c3636c4 in ___CFRunLoopRun + 0x0000088B (CoreFoundation + 0x000000000003b6c4) 0x00007ffee841b560
# 26 0x00007fff3c362be6 in _CFRunLoopRunSpecific + 0x000001D3 (CoreFoundation + 0x000000000003abe6) 0x00007ffee841c250
# 27 0x00007fff3b5eeb35 in _RunCurrentEventLoopInMode + 0x00000125 (HIToolbox + 0x000000000000ab35) 0x00007ffee841c2e0
# 28 0x00007fff3b5ee86b in _ReceiveNextEventCommon + 0x0000026A (HIToolbox + 0x000000000000a86b) 0x00007ffee841c330
# 29 0x00007fff3b5ee5e8 in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000040 (HIToolbox + 0x000000000000a5e8) 0x00007ffee841c3b0
# 30 0x00007fff398aaeb7 in __DPSNextEvent + 0x000003E5 (AppKit + 0x000000000001aeb7) 0x00007ffee841c3d0
# 31 0x00007fff398a9c56 in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000552 (AppKit + 0x0000000000019c56) 0x00007ffee841c7e0
# 32 0x00007fff398a3cb9 in -[NSApplication run] + 0x000002BB (AppKit + 0x0000000000013cb9) 0x00007ffee841ca60
# 33 0x00007fff398933f7 in _NSApplicationMain + 0x0000030C (AppKit + 0x00000000000033f7) 0x00007ffee841cb30
# 34 0x00007fff695df08d in _start + 0x00000001 (libdyld.dylib + 0x000000000001708d) 0x00007ffee841cb80