Is anyone else having issues with latest version of Excel iOS app not autosaving and freezing when trying to back out of file or save a copy to iPad or iPhone?

Same problem with Excel on on both my ipad and Iphone for more than a week. When I try to close the file on ipad/iphone - More times than not, Excel screen goes grey (forever) when I should get the saving/closing spinning wheel. I never get a time out or connectivity error but I suspect I should. Have to force close and reopen excel before the GUI is usable again. This occurs on ipad OS and iphone OS 26.7. Issue occurred with last minor version of Excel mobile as well as latest version. Same file from OneDrive using desktop version of Excel opens, saves, closes with no problems every time. Sometimes updates made with desktop version will show up on ipad, others times not. Issue is almost certainly a comms issue between mobile excel and the backend OneDrive (SharePoint Online) infrastructure. Have signed out/in to mobile excel, reset app, reinstalled app, restarted phone and ipad, etc... Nothing seems to help. This is a ~500kb spreadsheet I update 3 - 6 times per month for 4+ years mostly via ipad... never had this problem prior to the last ~1-2 weeks or so. I've left in app support request days ago and nothing but crickets. WTF MS Support?

Yes for the last few weeks it’s been happening. Hanging on closing file. Both iPhone and iPad, although strangely I just checked the iPad and it hung then I checked for app update and there was an update available from yesterday which I did. Then I tried an file and it closed ok on the iPad. But then I tried again and the next time it hung on closing. I’ve deleted the app and reinstalled on the iPhone and it is still the same. I’m on IOS 27 now but it was happening on 26. H

Me too I was aware it would start to no longer save on my ipad but not on my iPhone, what is happening?

Yes, mine too. Its become unusable.

I’ve deleted the app on my iphone and reinstalled it twice. It worked temporarily. I killed Co-pilot in Excel and that also worked temporarily.

Excel iOS app not autosaving and freezing.

22 Replies

hparsonage
Copper Contributor
Sep 22, 2026
Yes for the last few weeks it’s been happening. Hanging on closing file. Both iPhone and iPad, although strangely I just checked the iPad and it hung then I checked for app update and there was an update available from yesterday which I did. Then I tried an file and it closed ok on the iPad. But then I tried again and the next time it hung on closing. I’ve deleted the app and reinstalled on the iPhone and it is still the same. I’m on IOS 27 now but it was happening on 26.

H
- GJN11
  Tin Contributor
  Sep 23, 2026
  Describes exactly what’s still happening to me (even after updating yesterday to the new version). I thought maybe it had something to do with fact I’m currently overseas in strange wifi/IP addresses, but with the couple of replies, now I think we do have a systemic iOS issue. And good luck getting legit Microsoft support.

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Excel iOS app not autosaving and freezing.