Forum Discussion

GJN11's avatar
GJN11
Tin Contributor
Sep 21, 2026

Excel iOS app not autosaving and freezing.

Is anyone else having issues with latest version of Excel iOS app not autosaving and freezing when trying to back out of file or save a copy to iPad or iPhone?
Excel on mobile
hparsonage's avatar
hparsonage
Copper Contributor
Sep 22, 2026

Yes for the last few weeks it’s been happening. Hanging on closing file. Both iPhone and iPad, although strangely I just checked the iPad and it hung then I checked for app update and there was an update available from yesterday which I did. Then I tried an file and it closed ok on the iPad. But then I tried again and the next time it hung on closing. I’ve deleted the app and reinstalled on the iPhone and it is still the same. I’m on IOS 27 now but it was happening on 26. 

H

  • GJN11's avatar
    GJN11
    Tin Contributor
    Sep 23, 2026

    Describes exactly what’s still happening to me (even after updating yesterday to the new version).  I thought maybe it had something to do with fact I’m currently overseas in strange wifi/IP addresses, but with the couple of replies, now I think we do have a systemic iOS issue.  And good luck getting legit Microsoft support.