Forum Discussion
EXCEL Help
I can't seem to find this particular problem in search so I'm posting it.
Every time I select "Help" I get the error message " Sorry, something went wrong. Please check your network connection and try again."
Obviously, it's not a network connections problem since here I am posting. So what is it.?
I'm using Microsoft® Excel® for Microsoft 365 MSO (Version 2407 Build 16.0.17830.20166) 64-bit
Julian Garcia
JG Enterprises
- SnowMan55Bronze Contributor
Yes, there are frequent posts about this problem. This forum's search feature is not showing as many relevant posts as it formerly did. But here is a possibly useful subset:
- NikolinoDEGold Contributor
The problem might be related to a few potential causes within Excel or your system.
Here are some steps that might help you troubleshoot and resolve the problem.
- Restart Excel and Your Computer
- Check for Office Updates
- Repair Microsoft Office
- Check Your Default Browser
- Clear Browser Cache
- Check Excel Add-ins
- Re-register Excel
- Check Windows Firewall/Antivirus Settings
Add. Link: Excel not responding, hangs, freezes or stops working
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Hope this will help you.
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