Forum Discussion

Brass Contributor

Aug 04, 2017

Excel Help Does Not Work

When I'm in Excel, select F1 to bring up the help column on the side, and the select a subject, I get a drop down menu of sub-topics to choose from. I select a sub-topic and click it, but the help n...

excel

Formulas and Functions

Scott Cox

Brass Contributor

Aug 18, 2017

I cut and pasted it into a command prompt. It ran without response; I didn't get any messages from the system. The help problem persists. Oh, I did not encase the commands with quotes?

Smitty Smith

Former Employee

Aug 22, 2017

Scott,

Sorry for the delay. There won't be any response, but since the issue persists, check your private messages. I'm going to put you directly in touch with an engineer on our team.

Smitty

Scott Cox
Brass Contributor
Sep 18, 2017
I sent him another time/date option, but haven't heard back.
Smitty Smith
Former Employee
Sep 16, 2017
Scott and one of our engineers were going to have a call last week. I haven't heard back yet.
SergeiBaklan
Diamond Contributor
Sep 16, 2017
Any luck?
Smitty Smith
Former Employee
Aug 22, 2017
Yes, of course.
SergeiBaklan
Diamond Contributor
Aug 22, 2017
Chris,

After you sort this out I appreciate if you share what was the reason, or how you solved that if the reason is unclear.
Smitty Smith
Former Employee
Aug 22, 2017
Look in the upper right-hand corner of the forum, in the blue ribbon. There's an envelope next to your profile picture.
Scott Cox
Brass Contributor
Aug 22, 2017
Smitty,

Thanks for that. I cannot find the link on this web page for private messages. The link on the email to me from you led me to private messages settings, but where do I go to receive or send messages?

Thanks.

Scott