Forum Discussion
Bentley_B
Apr 24, 2023Copper Contributor
Excel help does not work
When I try help in excel I get this I am signed in and this has been a problem for many months. In word and outlook help works fine so what is the fix? I run Win 11 on a PC.
Bentley_B
Apr 25, 2023Copper Contributor
Thanks for the help.
I only have a administration account no other. I tried the unticking the add-ins(two Logioptions) and that worked. So I tried reticking the two I unticked then tried help and it still works, so weird.
I only have a administration account no other. I tried the unticking the add-ins(two Logioptions) and that worked. So I tried reticking the two I unticked then tried help and it still works, so weird.
NikolinoDE
Apr 25, 2023Gold Contributor
So sometimes the AddIns are not always happy when there is an update in Excel
...that happens sometimes when the AddIns are not maintained by the creator.
Well, now you know where the problem comes from, one step further :).
I wish you continued success with Excel!
...that happens sometimes when the AddIns are not maintained by the creator.
Well, now you know where the problem comes from, one step further :).
I wish you continued success with Excel!
- Bentley_BMay 01, 2023Copper ContributorTo mention the help in Excel stopped working again after your suggestion it did work for a while. So I will leave the Manage COM Add-ins unticked for the Logioptions. This was to update for others that come across this discussion that the steps earlier did work for a few days but broken again. Thanks for your help again earlier.