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Peter Coles's avatar
Peter Coles
Copper Contributor
Jun 21, 2025

Excel freezes when opening

I am trying to open a spreadsheet - any spreadsheet, not a particular one - and it hangs while it tries to find a printer to connect to. As strange as it may seem to Microsoft, I don't want to print the file, I just want to make some changes to it and so the printer remails switched off.  Sometimes I can press the ESC key and it will stop trying to connect, sometimes will will hang indefinitely and I either use Task Manager to kill Excel, or in extreme cases reboot the PC.

 

This "feature" is driving me nuts - can I stop it?

1 Reply

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    Set a Virtual Printer as Default

    This is the most effective fix for stopping Excel from freezing at startup.

    Steps:

    1. Open Control Panel → Devices and Printers
    2. Right-click Microsoft Print to PDF or XPS Document Writer
    3. Select Set as Default Printer

    If you don't see either, you can add one:

    • Go to "Add a Printer"
    • Choose "The printer that I want isn't listed"
    • Select "Add a local printer" → choose Microsoft Print to PDF

    This prevents Excel from stalling when it can’t find a physical printer.

     

    Repair Office

    If the issue persists even with default printer changes, try repairing Office:

    • Go to: Control Panel → Programs → Programs and Features
    • Select Microsoft Office → click Change
    • Choose Quick Repair, or try Online Repair if needed

     

    If the issue persists again…

    Open Office apps in safe mode on a Windows PC

     

    I hope I could help

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