Forum Discussion

Copper Contributor

Jul 06, 2022

Excel freezes when displaying graphics on a 4K-monitor

I have an issue with Excel (Office16) on Windows 11 when connected to a monitor with 4K-resolution. Here is one way to reproduce the issue: 1. Start a new document 2. In column A, create a series o...

excel

office 365

claesafk

Copper Contributor

Mar 24, 2023

thomasjonesjr- Here is the contents of the file:

<!-- Office 365 client configuration file sample. To be used for Office 365 ProPlus apps,
Office 365 Business apps, Project Pro for Office 365 and Visio Pro for Office 365.

For detailed information regarding configuration options visit: http://aka.ms/ODT.
To use the configuration file be sure to remove the comments

The following sample allows you to download and install the 64 bit version of the Office 365 ProPlus apps
and Visio Pro for Office 365 directly from the Office CDN using the Current Channel
settings -->

thomasjonesjr

Copper Contributor

Mar 24, 2023

claesafk thank you very much. That version was released June of 22'. I appreciate it.

claesafk
Copper Contributor
Mar 24, 2023
You will also need to manually update Office. I found the release notes here: https://learn.microsoft.com/en-us/officeupdates/monthly-enterprise-channel
The latest release is currently version 2301, build 16026.20238.
claesafk
Copper Contributor
Mar 24, 2023
thomasjonesjr: Today, I tested to edit the XML-file and change the version to the latest, Version="16.0.16026.20238". No issues with freezing afterwards.