Forum Discussion
claesafk
Jul 05, 2022Copper Contributor
Excel freezes when displaying graphics on a 4K-monitor
I have an issue with Excel (Office16) on Windows 11 when connected to a monitor with 4K-resolution. Here is one way to reproduce the issue: 1. Start a new document 2. In column A, create a series o...
aforatmosphere
Jul 07, 2022Copper Contributor
I just want to also add that I have the exact same issue, and this is particularly recent as I used Excel on 4k monitors for a couple years. I find it difficult to replicate, but it happens most often when switching tabs on Excel. I have spent the last week trying to pinpoint the issue. I have done the following:
- Uninstall and reinstall
- O365 “Repair Installation” - Online mode
- Safe mode
- Fully re-built the registry for Excel
I have a 16 core CPU, 64 GB of RAM, and a 3080 GPU. It's almost funny to see Excel chew through 64 GB of RAM to change tabs.
If I change my screen to 1080p, it performs infinitely better, and I have not seen the visual glitching. Given this, it seems like it's a 4k focused glitch, which led me here.
claesafk
Jul 10, 2022Copper Contributor
aforatmosphere: Can you reproduce the issue in any of the ways I describe above?