Forum Discussion
Excel freezes when displaying graphics on a 4K-monitor
I have an issue with Excel (Office16) on Windows 11 when connected to a monitor with 4K-resolution. Here is one way to reproduce the issue: 1. Start a new document 2. In column A, create a series o...
I just want to also add that I have the exact same issue, and this is particularly recent as I used Excel on 4k monitors for a couple years. I find it difficult to replicate, but it happens most often when switching tabs on Excel. I have spent the last week trying to pinpoint the issue. I have done the following:
- Uninstall and reinstall
- O365 “Repair Installation” - Online mode
- Safe mode
- Fully re-built the registry for Excel
I have a 16 core CPU, 64 GB of RAM, and a 3080 GPU. It's almost funny to see Excel chew through 64 GB of RAM to change tabs.
If I change my screen to 1080p, it performs infinitely better, and I have not seen the visual glitching. Given this, it seems like it's a 4k focused glitch, which led me here.
aforatmosphere: Can you reproduce the issue in any of the ways I describe above?
- I'm not exactly able to reproduce the problem the way you describe. I have yet to find a common way in which to reproduce it, but it most often happens when switching tabs.
I finally found a way to fix it for myself without moving to 1080p, which is to roll back the Geforce driver to 512.65 from 516.59. This mostly resolved my problems, and I found someone else with the same problem on NVidia's forums (https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/496299/geforce-grd-51659-feedback-thread-released-62822/). If you don't have an Nvidia graphics card, we probably have separate problems.- Try this:
https://support.cch.com/kb/solution/000188633/High-Resolution-displays-may-cause-display-issues-while-using-Microsoft-Excel-in-CCH-ProSystem-fx-Engagement-or-Workpaper-Manager?IsNewArticle=True
