Forum Discussion
Excel for Web Pane Freeze Issue
A suggested solution could be that clearing the cache in the Edge browser could solve the problem for each user.
To clear the cache in the Edge, you can do the following:
Open Microsoft Edge.
Click on the three horizontal dots in the upper right corner of the window and select "Settings".
Select “Privacy, Search and Services” from the left menu.
Scroll down to the Clear Browsing Data section and click Choose what to clear when clearing.
Make sure the “Cached images and files” box is checked and click “Clear Now”.
If clearing the cache doesn't solve the problem, you can also try that you try using a different web browser like Google Chrome or Mozilla Firefox to see if the problem persists.
If the issue only occurs in Edge, it could be a specific issue with that browser.
It's also possible that the problem is caused by an add-on or extension.
You can try disabling all add-ons and extensions in Internet Explorer and then check if the problem persists.
Otherwise, don't forget to keep your software up to date. Also see if the Excel file has which extension. If, for example, the file is .xls at the end, I recommend converting it to .xlsx with an Excel desktop version, or even better, copying it to a newer file.
So I'm at the end of my knowledge regarding the possible errors.