Forum Discussion
blairwhitworth320
Oct 23, 2023Copper Contributor
Excel Error: object reference not set to an instance of an object
Hi- In the last week I've started receiving the following message whenever I open Excel 365 (through the application, or opening a file): I tried using the short and long repair options for ...
- Oct 23, 2023
The problem could be cause by a file that is automatically loaded when you start Excel, such as the personal macro workbook PERSONAL.XLSB or an add-in. Follow the steps described in Excel not responding, hangs, freezes or stops working to check which one of these it is.
ShaneStone
Oct 30, 2023Copper Contributor
blairwhitworth320 It is indeed a conflict with the latest M365 Apps for Business update; below is a response from Sage directly. I rolled back to 16.0.16827.20166 and all functionality has returned.
Spoiler
We’re seeing several customers having Sage Intelligence issues on a recent Microsoft office build, specifically 2310 (Build 16924.20054). If you are running this Microsoft Office/Excel version, please roll it back to the previous build 2309 and try the reports again.