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blairwhitworth320's avatar
blairwhitworth320
Copper Contributor
Oct 23, 2023
Solved

Excel Error: object reference not set to an instance of an object

Hi- In the last week I've started receiving the following message whenever I open Excel 365 (through the application, or opening a file):  I tried using the short and long repair options for ...
excel
ericd2475's avatar
ericd2475
Copper Contributor
Oct 30, 2023
Seeing this issue on one of our employees machines.
We use sage 100 as well.
Disableing the add on did NOT fix the issue for me.

Did this add on come from sage somehow? I'm not familiar with it.

blairwhitworth320 
blairwhitworth320's avatar
blairwhitworth320
Copper Contributor
Oct 30, 2023
Another commenter indicated the add-on was from Sage, and when I drilled-down to the location it has a Sage-related path. Perhaps see if there are other similar "add ins" which are active and potentially related? I might try a repair installation of Office/Excel and see if that solves the issue.
  • colorflakes's avatar
    colorflakes
    Copper Contributor
    Oct 30, 2023

    I, too am having this issue with Sage 100 and one user.  Disabling the add-in clears the error but I can't run Intelligence Reports.  Reinstalling Sage and Office didn't help

     

    • Carnegie5930's avatar
      Carnegie5930
      Copper Contributor
      Oct 31, 2023

      colorflakes I use Office 365 and Sage 100. I opened Excel, went to Account and updated my license. After that I went to Update Options and selected Update Now. That has resolved the Excel Error: object reference not set to an instance of an object

      • Lisasmithsnyder's avatar
        Lisasmithsnyder
        Copper Contributor
        Nov 02, 2023

        Carnegie5930  Thank you!  This update process worked for me (I also use Sage 100)

    • Carnegie5930's avatar
      Carnegie5930
      Copper Contributor
      Oct 31, 2023
      I use Office 365 and Sage 100. I opened Excel, went to Account and updated my license. After that I went to Update Options and selected Update Now. That has resolved the Excel Error: object reference not set to an instance of an object

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