Forum Discussion
EXCEL DO NOT SHOW GRAPH MAP CHART
It looks like you are on First Release for Deferred Channel. Just in case, you may check here https://technet.microsoft.com/en-us/office/mt465751.aspx which features on each channel are introduced
1) Try to check Customize Ribbon as in this conversation above if you see and may add the Maps. I'm suspicious what clean installation helps, but who knows. And you may try to install Office from your subscription on any other PC to see if Maps appears or not. That's not time consuming.
2) It's strange with support. You ask how to install the functionality which you have to have with your license (that shall be free), not how to use it (yes, that costs money).
I am making progress and have determined it must be something buried in our customization. I made time to pull out a brand new machine with factory image and did a direct install from portal.office365.com and the option is there. Once I track down the issue I will post back incase anyone else runs into the same problem.
Not much. After I did the install via the portal download and it worked. I uninstalled and installed our custom build and the problem was there. However, I had failed to notice when I did the first install that the factory image had a stub install for Office 365. When I uninstalled, I uninstalled the stub as well as our custom build and then reinstalled from the portal download and the problem was still present. I have not had time since then to do any more troubleshooting.
Hi Joshua,
Any update by chance? I am having the same issue using my O365 ProPlus subscription, Deffered Channel, Version 1609 (Build 7369.2127). I don't see Maps under Charts in the Ribbon, or in the Customize Ribbon settings option.
