Forum Discussion
EXCEL DO NOT SHOW GRAPH MAP CHART
It looks like you are on First Release for Deferred Channel. Just in case, you may check here https://technet.microsoft.com/en-us/office/mt465751.aspx which features on each channel are introduced
Hi Joshua,
Strange, if you have valid O365 license Map Chart shall be visible for this build. If not you may open support ticket.
Thanks for the reply. We have the Office 365 Enterprise E3 subscription. I guess I would open a support ticket with O365 support?
I guess so, at least i have no idea what could be wrong. I'm on the same build, also E3 and have Maps in Ribbon
- O365 support had me try the steps in this thread https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_win10/no-map-chart-feature-in-excel-2016/2adcf784-eb3b-4e85-aaf4-8bd8defad1fe which is basically what I had done, but not on a clean build. For additional support they pointed me to this https://support.microsoft.com/en-us/help/3186091/support-options-for-microsoft-office-application-issues-for-office-365-subscribers which basically says to look at forums like this, or pay MS for additional application support. When I get time I will do a clean build and install and see if that corrects my issue. If it does, I will report back here for others.
1) Try to check Customize Ribbon as in this conversation above if you see and may add the Maps. I'm suspicious what clean installation helps, but who knows. And you may try to install Office from your subscription on any other PC to see if Maps appears or not. That's not time consuming.
2) It's strange with support. You ask how to install the functionality which you have to have with your license (that shall be free), not how to use it (yes, that costs money).
- On a slow insider can you use maps charts free??? Without Subscription?
Mark, i have valid O365 E3 license, just my channel is Slow Ring
