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ToddTranservice's avatar
ToddTranservice
Copper Contributor
Oct 14, 2025

Excel desktop application crashes when trying to share or copy link

For the last couple of weeks when I've attempted to share an Excel file from the desktop app (multiple different files) the application crashed and closes out.  The file are all saved to my personal OneDrive.  It only seems to affect the files from my SharePoint, and only when trying to share through the desktop app.  I can open it on the web version and share.  

I tried sharing a file that was opened through a SharePoint site and it seemed to work. 

 

excel
office 365

1 Reply

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Oct 15, 2025

    Take this:

     

    1. Use Excel Web App for Sharing
    • Open the file in Excel Online
    • Use the Share button there
    1. Avoid “Copy Link” in Desktop App
    • If you must use the desktop app, avoid the Share > Copy Link option
    • Instead, go to the file in OneDrive or SharePoint web, right-click, and choose Copy Link from there
    1. Update Office
    • Go to File > Account > Update Options > Update Now
    1. Start Excel in Safe Mode
    • Press Ctrl while launching Excel or run excel.exe /safe
    • This disables add-ins that might be interfering
    1. Disable Problematic Add-ins
    • Go to File > Options > Add-ins
    • Select COM Add-ins > Go
    • Uncheck all, then restart Excel

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