Forum Discussion

kop1osu's avatar
kop1osu
Copper Contributor
Dec 17, 2018

Excel crashing

I have followed many of the steps and tried to troubleshoot this on my own end.  I have re-installed Excel, disable hardware graphics acceleration check box,  installed available windows updates, tri...
excel
JKPieterse's avatar
JKPieterse
Silver Contributor
Dec 17, 2018
Is this with one particular (set of) file(s)?
  • kop1osu's avatar
    kop1osu
    Copper Contributor
    Dec 17, 2018

    It seems to be any file right now.  Thoughts?

    • kop1osu's avatar
      kop1osu
      Copper Contributor
      Dec 17, 2018

      It is even is crashing when I start a blank workbook from scratch.  FYI I am running on Windows 10

      • Mike_Strange's avatar
        Mike_Strange
        Copper Contributor
        Dec 30, 2018

        Since Friday 28th December 2018 I have exactly the same problem on two computers where one is running Windows 7 Pro 32 bit and the other Windows 10 Home 64 bit.  The first is a desktop PC the other a laptop. With either a populated file or completely empty unsaved worksheet if I click in a cell and run the cursor down the cursor initially stops at the botttom of the screen then Excel shuts down and tries to recover.  I have tried running in Safe mode on both computers but the result is the same. There are no other common programs running in the background on the two machines, it suggests a GUI problem with Excel but when was the last update? At present Excel is absolutely useless for me.