Excel crashes whenever file tab is clicked

I have been having a lot of issues with Excel on a vm that we use, and I cannot try and fix these issues due to not being able to click on the file tab. Whenever the file tab is clicked, excel freezes and if anything clicked again goes to not responding. I do not get anything from windows diagnostics. I have also reinstalled Office 365 several times and excel always has this issue. the VM is a 2019 data Center and excel is 32 bit. running in safe mode does nothing. Book.xltx or Sheet.xltx is not in the XLSTART folder, if it was, I would have to wait for plant downtime to restart the vm. Deleted the excel key in HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel, restarted excel and issue still persists.