Forum Discussion

Copper Contributor

Apr 02, 2023

excel crashes changing font color

hi all, here is a good one. in excel (via microsoft365) I can open a speadsheet and enter data into a cell. I can't change anything with the font, color etc from the ribbon or the right click menu...

excel

office 365

kakogod

Copper Contributor

Jul 02, 2024

match17

Yeah, unbelieveble!!! This actually works !
For 2 or 3 yrs now i had this problem, tried litterally everything, reinstaling MS office, all drivers, antivirus, etc, and nothing...So i just gave up on this problem...worked in excel on another computers...and now i read this article, lets give a try and...IT WORKS 😄
I would not think of this another 1000 yrs 🙂 How did you ?

match17

Copper Contributor

Jul 03, 2024

kakogod

Glad I could be of help.

I had a chat with my workplace IT guy and he said he had the same issue before. He solved it by resetting a printer, but he had no idea why it worked.

Because I was still having the issue with no printer connected I figured the issue was local, but related to the printers somehow? Anyway, I have no idea what caused the issue and why changing default printer solves it. Computers, eh?

KrasenDXC
Copper Contributor
Jul 26, 2024
Confirmed changing the default printer solves the issue.
I think this is a bug, Excel is checking if your printer is color capable and when you color a text another color it tries to access the printer for some reason but since the printer is not connected it crashes...