Forum Discussion
karulprakash7
Sep 03, 2018Copper Contributor
Excel application error - Event ID 1000
One of our user facing a weird issue. His team has a shared excel file which is stored in server and they are accessing it using network drive. When this user open that excel file it processing that ...
JKPieterse
Sep 03, 2018Silver Contributor
This may sound harsh, but using the shared workbook feature is not recommended, it is buggy at best. That being said, I strongly suspect a problem with the user prophile on that machine.
I would suggest to delete the user profile and have the user log on anew. Of course all data backup precautions must be made, I leave that up to you and the user!
I would suggest to delete the user profile and have the user log on anew. Of course all data backup precautions must be made, I leave that up to you and the user!
- karulprakash7Sep 04, 2018Copper Contributor
I tried that option but no luck. Only this user has that issue.
Other users able to access the excel file without any issue. And they were able to access the same excel file in this user machine. But if this user open that excel file it crashes.
- JKPieterseSep 04, 2018Silver ContributorIs this user using the exact same version of Excel?