Forum Discussion
Excel anyone know why it trys to open a registry key with the name Ripcord?
I have an issue where excel sticks in the background. Using Procmon I can see that the last thing it does is attempt to open a registry key: HKCU\Software\Microsoft\Office\16.0\Outlook\Ripcord
The key does not exist. Anyone know what excel is doing here?
3 Replies
It's quite unusual for Excel to attempt to access a registry key named "Ripcord" within the Outlook branch. This behavior might be indicative of a misconfiguration or a third-party add-in interfering with Excel's normal operation. Here are a few steps you can take to investigate and potentially resolve the issue:
- Check for Third-Party Add-Ins: Third-party add-ins, particularly those related to Outlook or Excel, could be causing this behavior. Try disabling any add-ins you have installed and see if the issue persists.
- Update or Repair Office Installation: Ensure that your Office 365 installation is up to date. Sometimes, issues like this can be resolved by updating or repairing the Office installation.
- Check for Malware or Viruses: Although less likely, it's possible that malware or viruses could be causing unexpected behavior in Excel. Run a full antivirus scan on your system to rule out this possibility.
- Review Recent Changes: Think about any recent changes or installations you've made on your system. If this issue started occurring after a specific event or change, try undoing or reverting those changes to see if it resolves the problem.
- Debugging with Process Monitor: Since you've already used Procmon to identify the attempted registry access, continue monitoring Excel's behavior with Procmon to gather more information. Look for any other unusual activity or patterns that might provide clues about the root cause of the issue.
By following these steps and gathering more information, you may be able to pinpoint the cause of Excel's behavior and take appropriate action to resolve it. The text was created with the help of AI.
My answers are voluntary and without guarantee!
Hope this will help you.
Was the answer useful? Mark as best response and like it!
This will help all forum participants.
NikolinoDE I don't use any plugins normally, I did have a jira plugin installed which I don't use now, so I have removed that.
Outside of the Ripcord chat app, the only other reference I came across was a Microsoft dev blog called 'Microspeak: Ripcord' - https://devblogs.microsoft.com/oldnewthing/20170912-00/?p=97005#:~:text=Today%E2%80%99s%20Microspeak%20term%20is%20ripcord.%20A%20ripcord%20is,prevent%20your%20project%20from%20plummeting%20to%20its%20death.
I wondered if there was a connection?
It's possible that the reference to "Ripcord" in Excel's attempted registry access could be related to the Ripcord chat app or the term "Ripcord" used in the context of Microspeak within Microsoft. However, without further context or information, it's difficult to determine the exact connection.
Since you've removed the Jira plugin and are not using any other known plugins, and considering that the attempted registry access to "Ripcord" is not a standard behavior of Excel, it might be worth investigating further to ensure there are no lingering remnants of the Jira plugin or other software that could be causing interference.
Continuing to monitor Excel's behavior with Procmon and reviewing any recent changes or installations on your system might provide additional insights into the root cause of the issue.
