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mmserp_'s avatar
mmserp_
Copper Contributor
Feb 27, 2021

EXCEL Alt shortcut keys problem

A couple weeks ago I noticed that Alt+[key] navigation shortcuts started replacing cell contents with odd symbols or cell address instead.

For example, Alt+[pg up] after navigating, I release the keys.  The destination cell now has a ´ (acute accent) instead of original cell contents. I also find  ♥ after releasing alt+[pg dn] instead of the expected cell contents.  Experiments with function key +alt +[key] did not fix the issue.

 

Was there something in the last update that broke alt shortcuts navigation?

How can I restore alt+[key] to original settings? 

22 Replies

  • fishyvalley's avatar
    fishyvalley
    Copper Contributor

    mmserp_ 

     

    Hey, did you ever find a solution to this? It is driving me crazy. I copy/pasted a bunch of data from a USGS website, and was having issues getting the data to be recognized as numbers. Alas, a 10 year old post: https://answers.microsoft.com/en-us/msoffice/forum/all/excel-not-recognizing-numbers-in-cells/d4ee1aa5-533d-44ce-bba8-b315d8191297

     gave me the answer. Pasting ALT+1620 into find/replace removes an odd space size and allows excel to recognize this text as a number. Worked on my first chunk of data yesterday. Came back today, to apply the same fix to the rest of the data, and instead of a space entering the "find" dialogue box when I type in ALT+1620, I get the letter "T". Tried typing it in as ALT16+ALT20, different combos, etc, and got a bunch of wingdings, etc. 

     

    I think we have the same problem. ALT+1620 worked yesterday, now "T" and various symbols are replacing ALT+ functions in the find/replace box. Please tell me you found something!

     

    • mmserp_'s avatar
      mmserp_
      Copper Contributor
      No. The suggested fixes either already tried before posting, didn't work or were too drastic.
  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    mmserp_ 

     

    Keyboard shortcuts in Excel

    Excel for Microsoft 365 Excel for Microsoft 365 for Mac Excel for the web Excel 2019 Excel 2016 Excel 2019 for Mac Excel 2013 Excel 2010 Excel 2007 Excel 2016 for Mac Excel for Mac 2011 Excel for iPad Excel for iPhone Excel for Android tablets Excel for Android phones Excel for Windows Phone 10 Excel Mobile.
     
    This is where my beginner's knowledge ends.
     
    Thank you for your understanding and patience
    I wish you continued success with Excel
     
    Nikolino
    I know I don't know anything (Socrates)
  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    mmserp_ 

    If I may add to Mr Balkan's comment. Before you do a new installation, go to the "Control Panel" and do an Office repair. Otherwise, please follow Mr. Baklan's instructions step by step.

     

    Microsoft Office: Repair Tips for Windows

    To repair the Office Click-to-Run application, follow these steps as appropriate for the version of Windows that the computer is running.

    Windows 10, Windows 8.1 and Windows 8:

    1. On the Windows Start screen, type Control Panel.
    2. Click or tap Control Panel.
    3. Under Programs, click or tap Uninstall a program.
    4. Click or tap MicrosoftOffice 365, and then click or tap Change.
    5. Click or tap QuickRepair, and then click or tap Repair. You may have to restart your computer after the repair process is complete. 

    To repair Microsoft Office using on-board tools, first open the Control Panel.

        Click on Apps and Functions / Features in the pop-up menu, then select Microsoft Office.

        To do this, click on "Change". The entire Office suite will now be repaired. If you only want to repair a single application such as Word, look for the specific name of the app.

        If you are using Windows 7, Vista or 8, click in the Control Panel on "Category", then on "Programs" and then select "Uninstall a program". With a click of the right mouse button on the program to be repaired, you can select the option "Change".

     

    More options for Click-to-Run and MSI-based applications

        If you have the Click-to-Run version, select "Online repair" when asked "How would you like to repair your Office programs?" Confirm your selection by clicking on "Repair". The quick repair is only recommended to a limited extent, as it may not detect all errors.

        If you are using an MSI-based version, click on “Repair” under “Change installation”. Confirm the process by clicking on "Next".

        If this does not help, you may have to reinstall your Microsoft Office.

     

    Thank you everyone for your patience and time

     

    Nikolino

    I know I don't know anything (Socrates)

     

    • mmserp_'s avatar
      mmserp_
      Copper Contributor
      My ribbon doesn't show a Tools section. It has:
      Clipboard Font Alignment Number Styles Cells Editing (then extra blank space with close caret)
      I usually keep it hidden and use Quick Access to increase badly needed screen real estate.

      I've avoided macros for years since they converted workbooks to read-only. (simple find and replace ones that should NOT have done that!) Other than tables, workbooks are strictly data and formulae, plus a few internal jump links.

      Will investigate safe mode.
    • SergeiBaklan's avatar
      SergeiBaklan
      Diamond Contributor

      NikolinoDE 

      That's correct, but in my practice online repair could help only in very simple cases. I'd still recommend tool from the link in my post, for today that's most reliable way. The only be prepared your settings will be lost.

  • SergeiBaklan's avatar
    SergeiBaklan
    Diamond Contributor

    mmserp_ 

    Please check if you have same effect in safe mode. How to do

    - close all Excel workbooks if you have opened

    - assuming you are on Windows Desktop, press Win+R

    - enter excel /safe

     

    If in safe mode Alt shortcuts work, that means some macro or add-in doesn't allow to use them, that's only to find which one.

     

    If the same is in safe mode, that could be that some Windows app which run as the service overrides the shortcuts. If run Windows in safe mode perhaps it will be possible to find that.

     

    Finally you may try reinstall office with full repair as instructed here Repair an Office application - Office Support (microsoft.com) 

     

    Above are only steps which I'd try to do in same situation, but I don't know if they help or not. Had no such practical experience.

     

    By the way "Tool" menu is from Excel 2007 or so time.

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor
    How do you reset Excel settings to default?
    Click on the "Tools" menu and then click "Customize.".
    Right-click the menu you want to restore and then click the "Reset" button.
    This will restore the menu to its original settings.
    Consequently, restoring all the menus will restore Microsoft Excel to its defaults.

    I would be happy to know if I could help.

    Nikolino
    I know I don't know anything (Socrates)

    * Kindly Mark and Vote any reply if it helps please, as it will be beneficial to more Community members reading here.
    • mmserp_'s avatar
      mmserp_
      Copper Contributor

      NikolinoDE 

      I don't have a Tools menu in EXCEL. 

      Topr row = File  Home  Insert  Draw  Page Layout  Formulas  Data  Review  View  Help

       

      I do have a Table Tools ribbon when I click a cell in the table.

      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor

        mmserp_ 

         

        Show the ribbon

        The Ribbon has multiple display options to fit your preferences, but with an errant click, you can unintentionally hide your Ribbon.

         

        If the Excel ribbon is minimized so that only tab names are visible, do one of the following to get it back to a normal full display:

        • Press the ribbon shortcut Ctrl + F1.
        • Double-click on any ribbon tab to make the entire ribbon visible again.

        Pin the ribbon. For this, click on any tab to temporarily view the ribbon.

        A small pin icon will appear at the lower right corner in Excel 2016 and 2019 (the arrow in Excel 2013), and you click on it to always show the ribbon.

         

        I would be happy to know if I could help.

         

        Nikolino

        I know I don't know anything (Socrates)

         

         

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