Forum Discussion

TreHellwig's avatar
TreHellwig
Copper Contributor
Apr 17, 2024

Excel 3DMaps of US states - Unable to fetch the region polygon for this address

Hello,

 

I have encountered a new issue with Excel 3D Maps that was not present in the past. The region visualization for the US states returns a very low mapping confidence with the result "Unable to fetch the region polygon for this address." The other options, like stacked columns and heat maps, find the states with high confidence. I am using Excel from Microsoft Office 2021.

 

Excel is fully updated. I've tried starting a new workbook, manually typing in the information, and using prior workbooks that worked. I've also added a country column to my data and listed it under Location as a secondary choice. This improved the confidence for the other options, like stacked columns and heat maps, but did not improve region visualization. Additionally, I tried to use region visualization for North and South American countries. Most countries in South America displayed, but Central and North American countries did not; they could not fetch the polygon.

 

Is there a known issue with region visualization?

Thanks!

Tre

 

 

  • Same issue here, 60% of postal codes disappeared from the visualization of Australia's postal codes. Just a couple of weeks ago everything was fine.

Resources