Forum Discussion
Excel 2016 for Mac when launched it says open last saved file or cancel, then it opens the new file.
Hi,
Am facing an issue on excel 2016 for Mac .
That is every time a launch an excel it throws an error message says open last saved file or cancel,
If I say open then it opens up all the file which are in recent list which becomes totally mess.if I say cancel then it launches a new excel.
Kindly suggest a solution for the same.
Regards,
Prashanth
My issue got fixed using the below procedure thanks for Richard.
Regards,
Prashanth
Please try make sure you have data back.
If you want to try something that has worked for me and someone else I'll share this with you. Just please understand that all of your preferences for Word, Excel, PowerPoint and Outlook will be removed and you will have to reset them.
Before starting the process you must quit all Office applications, including Outlook, Excel, Word and PowerPoint... and remember "closing" is not "quitting" on a Mac. If you are unsure about whether an Office application is still running it would be best if you restarted your computer. You will also need to know your sign in ID for your Microsoft Office account if you obtained it via an Office365 subscription.
When you are ready, go to this location and move to the trash the MicrosoftRegistrationDB.reg file that is located there. This is a locked file so you will need to confirm your request to delete it.
/Users/<your home directory name>/Library/Group Containers/UBF8T346G9.Office
Now restart Word and when it opens it will display the document gallery page and you will notice that you are not signed in. You should go ahead and do that with your Microsoft Office sign-in ID.
Your recent list will probably be empty but go ahead and start a new document and save it. Quit Word and reopen it and then check the Recent List. Hopefully it will have repopulated with at least some of your previous files and also hopefully it will continue to do so.
Please let us know if this helps.
________________________________
Richard V. Michaels
info@greatcirclelearning.com
Author of productivity add-ins for Mac-Office and Win-Office.
21 Replies
I've followed these steps but it did not work.
Once I opened Excel/Word again I was still logged in from the previous registration and the same files continued to open.
Ideas on next steps?
My issue got fixed using the below procedure thanks for Richard.
Regards,
Prashanth
Please try make sure you have data back.
If you want to try something that has worked for me and someone else I'll share this with you. Just please understand that all of your preferences for Word, Excel, PowerPoint and Outlook will be removed and you will have to reset them.
Before starting the process you must quit all Office applications, including Outlook, Excel, Word and PowerPoint... and remember "closing" is not "quitting" on a Mac. If you are unsure about whether an Office application is still running it would be best if you restarted your computer. You will also need to know your sign in ID for your Microsoft Office account if you obtained it via an Office365 subscription.
When you are ready, go to this location and move to the trash the MicrosoftRegistrationDB.reg file that is located there. This is a locked file so you will need to confirm your request to delete it.
/Users/<your home directory name>/Library/Group Containers/UBF8T346G9.Office
Now restart Word and when it opens it will display the document gallery page and you will notice that you are not signed in. You should go ahead and do that with your Microsoft Office sign-in ID.
Your recent list will probably be empty but go ahead and start a new document and save it. Quit Word and reopen it and then check the Recent List. Hopefully it will have repopulated with at least some of your previous files and also hopefully it will continue to do so.
Please let us know if this helps.
________________________________
Richard V. Michaels
info@greatcirclelearning.com
Author of productivity add-ins for Mac-Office and Win-Office.- Work for me. Mac Office 365. After deleting, I quitted Excel. Re-open. The system generated the same file again, but now it is clean. Thanks.
I just wanted to say thanks so much. I spent hours and hours troubleshooting and running updates to try and fix this problem and nothing else did.
I was nervous to delete the file at first, but glad I did, it was an instant fix!Appreciate you sharing this info.
Best
FrancoThank you very very much! FIXED!!!
