Forum Discussion
Mark 777
Oct 22, 2017Copper Contributor
EXCEL 2016 DOES NOT LET ME WRITE NOTHING AND AUTOMATICALLY CLOSES
ESTIMATED COMMUNITY: I NEED YOUR HELP, IN MY COMPUTER INSTALLED ITS EXCEL TIME 2016, THE RTM VERSION IS SAYING THE STABLE VERSION, HOWEVER AS SOON AS THE APPLICATION IS OPENED, I CREATE A NEW BOOK, AFTER I START TO WRITE AND IT CLOSES AUTOMATICALLY EXCEL, MY PC HAS BEEN PASSED BY VARIOUS BUILDS OF WINDOWS 10, CONSTANTLY UPDATED AND PASSED BY SEVERAL CORRECTIONS AUGUST, SEPTEMBER AND OCTOBER YOU KNOW THAT I MEAN, ACCUMULATIVE UPDATES, WHICH IS COMMON FOR ANY PC WITH WINDOWS 10. EXCEL ALSO UPGRADES. DETECTED THE PROBLEM. I UNINSTALL ALL ROUND OFFICE PACKAGE AND EVEN DOWNLOAD OFFICE 2016 POST UPDATE, VERSION: 16.0.8431.2107. BUT THE PROBLEM PERSISTS I WANT TO CLEAR THAT ABSOLUTELY ALL THE OTHER OFFICE APPLICATIONS TO KNOW WORD POWERPOINT ETCETER WORK TO THE PERFECTION INCLUDING ADOBE COMPLEMENTS AND OTHER DIFFERENTS, IN EXCEL DISABLED ALL THE COMPLEMENTS THE SOFTWARE IS COMPLETELY CHARGED, THE RECORDS IN THE CACHE ARE CLEAN BUT THE PROBLEM PERSISTS I CAN USE ALL THE OTHER APPLICATIONS OF THE SUITE EXCEPT MICROSOFT EXCEL. I HOPE THAT AS A COMMUNITY CAN HELP ME IN THIS CASE SO DIFFICULT, I HAVE TRIED TO SOLVE IT THROUGHOUT THREE MONTHS BUT I HAVE NOT GOT IT.
INFORMATION:
CURRENT OPERATING SYSTEM: WINDOWS 10 PRO FALL CREATORS UPDATE 32 BITS
OFFICE 2016 VERSION: 16.0.8431.2107 32 BITS
PROCESSOR: AMD E2-1800 APU WITH RADEON GRAPHICS 1.70 GHZ x64
I wait for your help, and I truly thank you
Hi Mark,
That could be lot of reasons, from incompatibility with your Radeon Graphics driver to some setting in Excel. For example, in one of my environments such error happened till i switched off in options Save AutoRecover information. Returned back to that setting after couple of updates, had no problem with it any more.
Here are possible reasons https://support.microsoft.com/en-gb/help/2758592/how-to-troubleshoot-crashing-and-not-responding-issues-with-excel, another list is https://answers.microsoft.com/en-us/office/forum/office_365hp-excel/excel-on-office-365-has-stopped-working/497bab1f-d8a0-4cdb-aa21-7b33347fd730
Try one by one if something helps.