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PeterLewisRBK's avatar
PeterLewisRBK
Copper Contributor
Apr 11, 2025
Solved

Excel 2016 crashes when click 'Insert' tab

My Excel 2016 32 bit crashes without any error message when I click the 'Insert' tab ( to the right of the 'Home' tab. The tab is visible for 3 seconds then it crashes.

I have tried launching Excel in safe mode.

I have tried repairing Office.

This seemed to happen after I added the People Graph add-in, not sure what do to. I'd rather not delete my profile and try it again.

I can't see the Add In in Excel. Any ideas what to do?

 

2 Replies

  • nitesh051's avatar
    nitesh051
    Copper Contributor

    Same issue after these step . 

    also when i reinstalled issue is cleared but this is not solution 

     

    so please update new solution 

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    April 10, 2025, update for Office 2016 (KB5002623)

    This update fixes the known issue in KB 5002700 that causes Microsoft Word, Microsoft Excel, and Microsoft Outlook to stop responding.

    This update is available for manual download and installation from the Microsoft Download Center. 

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

     

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