Forum Discussion
Excel 2016 C2R constant updates - even after disabled!
"Nonetheless, you may try with registry key i gave at very beginning."
Guess I wasn't clear, that key does not exist in my system.
Now that I know the update files are here, the banner is telling the truth! Question is why it can't just install them.
Yes, it doesn't exist by default. You have to add this key to the registry, not to change the value for the existing key.
As reported in
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10-mso_2016/office-2016-click-to-run-updates-fail-on-metered/d7580c73-e451-4fb1-8b2e-bdf24a2819e5?tm=1501793095495
I've finally gotten the update banner to go away.
The problem is well defined in the locked thread:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10/updates-for-office-365-2016-wont-download-nor/59725101-0b80-40ef-9dd8-d7bf1dfe4194
Most users seem to succeed by simply turning off "Metered Connection". It may be more complex than that.
I can say for sure that a short, maybe up to two hours visit to an unmetered connection did not work for me. The folders with 68 update files would download and pile up in
C:\Program Files\Common Files\microsoft shared\ClickToRun\Updates
but never install.
Yesterday I got to spend all day on a non-metered connection. I watched Resource Monitor for several hours while ClickToRun downloaded probably hundreds of files. But then it pretty much stopped, showing only about 50 B/s continuously for another hour.As an experiment, I enabled and started Update Orchestrator Service for Windows Update and the Windows Update Service, which I keep disabled because even on a Metered Connection they waste my data allowance. ClickToRun jumped back into action, downloading another hour of files (possibly the same ones again?). There was never an "Update Successful" message, but the disgusting banner at the top of my Excel window is finally gone! And all the old update folders deleted.
So maybe Office ClickToRun updates do require the conventional Windows Update mechanism for some details. I often saw ClickToRun with connections to five different IP addresses and Excel to two more simultaneously, so a lot is going on. And today, despite having all user settings for telemetry as far off as I can get them, Office Telemetry monopolized my CPU and internet connection for at least 15 minutes.
If Microsoft is going to insist on using so much internet bandwidth, it seems they owe rural users some better connection options.I only have
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\ClickToRunStore\..
I'm not finding any examples of the "Updates" keys on the web. Closest I found is one adding "UpdatesBlockedTime" = 0. Rather than a big trial and error project, I'm now more interested in figuring out why the updates that seem to be downloaded already don't get installed.