Forum Discussion
Excel 2016 C2R constant updates - even after disabled!
"Nonetheless, you may try with registry key i gave at very beginning."
Guess I wasn't clear, that key does not exist in my system.
Now that I know the update files are here, the banner is telling the truth! Question is why it can't just install them.
I read through this again, and want to share an idea (that might be trivial to you). Have you tried running the apps as administrator and installing updates then via the banner? I have experienced problems with activation in the past with non-elevated users, maybe this falls in the same category?
Jens
All installs and uninstalls were done from my personal account which is "an Administrator". I have found that a few things that work for "The Administrator" do not work for "an Administrator". But I can't believe installing Office is one of those. Most people don't even know you can get to "The Administrator" in Win 10...
But I tried your suggestion - ran Excel "as Administrator". Same banner. Allowed it to "close some files". It immediately downloaded the 16 MB of data. That made a new Updates folder with 16.0.7967.2161 files in it. Then it put up the "do you want to download over metered connection" dialog, and I allowed it. It did not download anything more, but ClickToRun did read each of the 68 update files from disk. Couldn't see that it wrote them anywhere... But wild amounts of logging and telemetring were overwriting the entries faster than I could read them...
ClickToRun is no longer active, so did it fail and give up, or does it think it completed the update? Banner is still there, I'm sure it would repeat the process like always.